For Amanda Carpenter,Watch Live TV getting trapped in an elevator was a nightmare.
Back in February, the former communication director for Sen. Ted Cruz found herself in an unfavorable situation: she was trapped in an Amtrak elevator at Baltimore–Washington International Airport.
In an attempt to free herself from the commuter prison, Carpenter tweeted to her 90,000+ followers asking for help.
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To make matters worse, the elevator's certificate of compliance was well past its expiration date.
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On Wednesday, nearly seven months later, Amtrak came to Carpenter's rescue and responded to her original tweet, asking if she was still trapped inside the elevator.
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Amtrak later cleared up the confusion by stating that someone had recently re-tweeted the call for help, which put it back on its radar.
While social media slip-ups from brands are the norm on Twitter, Amtrak's failure to notice how much time had passed was a breath of fresh air. It was an honest mistake that anyone could have made.
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After the tweet gained some attention, Amtrak attempted to remedy the situation by offering Carpenter a free ride on its Acela service.
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After all, Amtrak actually did respond to Carpenter's original tweet back in February, only 16 minutes after she originally reached out.
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Regardless, the damage was done and the internet was highly amused.
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[h/t:Vocativ]
Topics Social Media
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